Get in Touch With Us
We like hearing from the people who read this site. Whether you have spotted something that looks out of date, want to ask how a page was put together, or simply have an idea you think we should hear, this page explains the easiest way to reach us and what to expect once you do.
How to Contact Us
The quickest way to get in touch is by email. Write to us at info@thejollygardeners.com and your message will go straight to a member of our editorial team. We read every email that arrives, and we try to reply within two to three working days. At busier times it may take a little longer, but we will get back to you.
What You Can Write to Us About
To help us answer you properly, it is useful to know what kind of message you are sending. People usually contact us about:
- Corrections: if a detail on a page looks wrong or has changed, tell us which page and what you noticed.
- Questions about our content: if something is unclear, we are happy to explain it in plainer terms.
- Feedback and suggestions: ideas for new topics or ways to make the site easier to use are always welcome.
- Partnership or business enquiries: please put "Business" in your subject line so it reaches the right person.
Tips for a Faster Reply
A short, clear message helps us help you. Include a subject line that sums up your request, the address of any page you are referring to, and as much detail as you feel comfortable sharing. Please do not send passwords, bank details or other sensitive personal information by email. We will never ask you for them.
What We Cannot Help With
We are an independent information site. We cannot access or manage accounts held with other websites, process payments, or settle disputes between you and another business. If your question is about one of those things, the best route is to contact that business directly.
Your Information
When you email us, we only use your details to reply to you and to keep a record of our conversation. You can read more about how we handle personal information in our Privacy Policy. For the general rules that apply when you use this site, please see our Terms of Use.
Thank You
Every message, big or small, helps us keep this site accurate and useful. We appreciate you taking the time to write, and we look forward to hearing from you.